1. Introduction We are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, process, and safeguard your personal information in strict compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. By registering an account or accessing the services, you consent to the data practices described in this policy.

2. Information We Collect To provide a secure, compliant, and efficient gaming experience, we collect specific categories of data:

Personal Identification: Full name, date of birth, and gender. This is required to verify that you are at least twenty-one (21) years of age and legally eligible to participate.

Contact Details: Valid mobile phone number, email address, and residential address.

Government-Issued ID: To comply with Anti-Money Laundering (AMLA) regulations, we may request copies of valid identification (e.g., Passport, Driver’s License, UMID, or Postal ID).

Financial Information: Bank account details or e-wallet numbers (such as GCash or Maya) and transaction history specifically related to your deposits and withdrawals in Philippine Peso (PHP).

Technical Data: Internet Protocol (IP) address, login timestamps, device type, and browser version used to access the platform.

3. Purpose of Data Processing Your personal data is processed strictly for the following purposes:

Account Administration: To create, verify, and manage your user account.

Transaction Processing: To facilitate secure deposits and withdrawals in PHP via local payment channels.

Legal & Security Compliance: To verify your identity (KYC), prevent fraud, detect money laundering activities, and ensure the integrity of the platform.

Service Communication: To notify you of important updates, such as transaction statuses or system maintenance.

4. Data Security and Retention We utilize industry-standard security protocols, including SSL (Secure Socket Layer) encryption and strict access controls, to protect your data from unauthorized access, alteration, or disclosure. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal and regulatory reporting requirements.

5. Disclosure to Third Parties We preserve the strict confidentiality of your personal data. We do not sell or trade your information. Data may only be disclosed in the following limited circumstances:

Payment Processors: To trusted financial service providers solely for the purpose of processing your transactions.

Regulatory Authorities: To government bodies or law enforcement agencies if strictly required by law or court order to comply with legal proceedings.

6. Your Rights Under the Data Privacy Act, you have the right to access the personal data we hold about you and to request corrections if the data is inaccurate. If you wish to exercise these rights, please contact Customer Support.

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